1. Home
  2. Responsible Play
Responsible Gaming

799bd Responsible Play — Keep Gaming Safe & Healthy

Gaming is meant to be fun — make sure it never becomes a burden. 799bd We believe Responsible Gaming is more than just a policy — it is our commitment to every single member.

A Safe Gaming Environment Personal Control Tools 24/7 Support Professional Support
Register Get Help
Core Principles of Responsible Gaming
Gaming is for entertainment only
Play Within Your Means
Losses happen — accept that as part of the experience.
Take a Break When You Need One
Gaming is strictly prohibited for anyone under 18
Asking for help is not a weakness
18+
Minimum Age Requirement
24/7
Support Available
6+
Protection Tools Available
3 মিনিট
Average Support Response Time
Our Commitment

799bd's Commitment to Responsible Gaming

We don't just give you a place to play — we take responsibility for your wellbeing too.

Player Protection Comes First
At 799bd, every business decision is made with members' mental and financial wellbeing in mind. People matter more than profit.
Full Transparency
The RTP, odds of winning, and risk level for every game are clearly displayed. No fine print, no hidden details — straightforward information is our policy.
Personal Control
You decide how much you play, how much you spend, and when to take a break. 799bd's tools keep control firmly in your hands.
Minor Exclusion
No one under 18 is permitted to create an account or play under any circumstances. Age verification is mandatory.
Non-Judgmental Support
No questions, no judgment. Our trained support team provides assistance with complete confidentiality.
Anti-Addiction Monitoring
We actively monitor members' playing patterns, and if signs of addictive behaviour are detected, we proactively alert them and offer assistance.
Protection Tools

Tools to Keep You Safe

All these tools are completely free on 799bd. Enable them anytime via Settings or Support.

Deposit Limit
Immediate
Set your own limits on how much you can deposit daily, weekly, or monthly. Limit reductions take effect immediately Yes, increasing your limit requires a 24-hour wait — this protects you from making impulsive decisions in the heat of the moment.
Cooling-Off Period
1–30 days
Need a short break? Use the Cooling-Off feature to temporarily suspend your account for 1 to 30 days. During this period, Unable to log in or make a deposit — however, withdrawals will remain available.
Self-Exclusion
6 Months – Permanent
Self-exclusion is the most effective option for a long-term break. Close your account for anywhere from 6 months to permanently. Once exclusion is activated, opening a new account will no longer be possible — your whole family stays protected.
Reality Check
30/60/90 Minutes
Lose track of how long you've been playing? Enable Reality Check reminders. After a set interval, a notification will appear on your screen Break Recommendation and see exactly how much time and money you've spent.
Gaming History
30 Days
See a full breakdown of which games you played over the last 30 days, how long you spent, how much you won, and how much you lost — Detailed Report You can review it. Take a close look at your own habits and reflect honestly.
Family Protection
Parental Controls
If you think a family member may be struggling, Contact 799bd Support. Upon a guardian's request, arrangements will be made to temporarily suspend or close a family member's account.
How to Use

Simple Steps to Activate Protection Tools

1
Log in to your account
Log in to 799bd with your registered mobile number and password.
2
Go to Account Settings
Click the profile icon in the top right corner and select the "Responsible Gaming" option.
3
Choose Your Preferred Tool
Deposit limits, Cooling-Off, Self-Exclusion, or Reality Check — choose whichever tool suits your needs.
4
Confirm
Once you confirm your decision, it takes effect immediately. A confirmation will be sent to you by SMS or email.

If you can't find it in Settings, go directly to Help Centre— our support team is ready to assist.

More Details

Learn More About Responsible Gaming

799bdResponsible Gaming at 799bd is not just about following rules — it is a mindset. We believe gaming should occupy only a small part of every member's life, never taking priority over family, friends, work, or health.

Online gaming is growing rapidly in Bangladesh — and with that popularity comes responsibility. 799bd We are fully aware of that responsibility and actively help every member build healthy gaming habits.

What is problematic gaming?

Gaming becomes a problem when it starts affecting your everyday life — spending less time with family, facing financial strain, struggling to focus on work or studies, or feeling restless when you're not playing.

How Do You Know You Need Help?

Watch out for the following warning signs:

  • You keep spending beyond your budget.
  • You're placing bigger bets to try to win back what you've lost.
  • You've been lying to family or friends about your gaming.
  • You feel irritable or restless when you can't play.
  • You're playing with borrowed money.
  • You want to stop gaming but find you can't.

If any one of these signs appears, immediately Help Centre- to get in touch.

Advice for Family Members

If you feel a loved one may be struggling with gaming addiction, don't approach them with anger — talk to them calmly and encourage them to seek help. 799bd— reach out to us and we'll take the necessary steps.

Check Yourself

Is my gaming within safe limits?

Answer the following questions honestly with yourself.

1
Have you spent more on gaming than you could actually afford?
2
Have you placed bigger bets to try to win back money you've lost?
3
Has gaming damaged your relationships with family or friends?
4
Is gaming getting in the way of your work, studies, or other responsibilities?
5
Have you ever lied to or hidden things from someone about your gaming?
6
Do you feel restless, irritable, or low when you can't play?
7
Have you ever borrowed money or dipped into your savings to fund your gaming?
8
Have you tried to cut back or stop gaming but kept falling back into it?

Results Analysis: If you answer "yes" to 2 or more questions, take a pause and consider reaching out for support.

Get Help Now Completely Confidential
Warning Signs

Knowing When to Stop

Financial Alert
  • Spending more than 5% of your monthly income on gaming.
  • You're struggling to cover bills, rent, or household expenses.
  • Gaming-related debt has accumulated.
Mental Health Advisory
  • You become irritable when you're unable to play.
  • Nothing else feels enjoyable unless you're gaming.
  • You keep telling yourself "just one more" — but you can't stop.
Family Alert
  • You're spending less and less time with family.
  • Your child or partner is worried about you.
  • Gaming is causing arguments at home.
Healthy Gaming Tips

Tips for Safe & Enjoyable Gaming

Set Your Budget First
Before you start playing, decide how much you're willing to spend on gaming this month — and stick to that limit.
Set Time Limits
Decide in advance how long you'll play each day. Set an alarm or reminder to keep yourself on track.
Don't play when you're drunk or angry
Poor headspace leads to poor decisions. Only play when you're calm and clear-minded.
Accept Losses Gracefully
Losing doesn't make you a failure. Every game has its wins and losses. Don't chase losses — it's never worth it.
Explore other hobbies & entertainment
Time with family, reading, exercise — there's plenty of joy in life beyond gaming.
Don't treat it as a source of income
Consistent income from gaming isn't realistic. Treat it as entertainment — and keep that mindset.
General Questions

Responsible Gaming FAQ

No, self-excluding will not affect your account balance. While the exclusion is active, new deposits will not be permitted, but you can still withdraw your existing balance. Contact support if you need assistance.

Lowering your deposit limit takes effect immediately. Increasing it, however, requires a 24-hour cooling-off period — this is intentional, to prevent impulsive decisions that could lead to spending more than you planned.

Reach out directly to 799bd support. Explain your situation — our trained team will take the right steps. If needed, the relevant account will be suspended.

After a fixed-term Self-Exclusion, reinstatement requests are reviewed on a case-by-case basis. For permanent exclusions, opening a new account is not permitted — this is the strongest level of protection available.

Yes, completely free of charge. Deposit limits, Cooling-Off, Self-Exclusion, Reality Check — all tools are available to every 799bd member at no cost. Using these tools will not affect your bonuses or any other benefits.
Safe Gaming Platform

Come to 799bd for Safe & Healthy Entertainment

Responsible gaming tools, transparent rules, and round-the-clock support in Bangla — 799bd is more than a gaming platform; it's a partner you can trust.

Register Log In
Help Centre FAQ Terms & Conditions Privacy Policy
বাংলা